Thursday, June 28, 2007

Outlook 2007 and SharePoint integration issues

Just the other day I ran into an issue with the integration between Outlook 2007 and SharePoint 2007. This issue is quite anoying from a user perspective:

When connecting a list to Outlook 2007, Outlook creates a PST file in C:\Documents and Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\ called "SharePoint List.pst" or "SharePoint Folders.pst". When you are using Roaming Profiles, the Local Settings directory is not copied along with the profile. This sounds logical, because the PST can become very large and you don't want this data to be copied to the server.

But, and here is the catch, if a user logs onto another workstation Outlook does know it has connected to a PST file before and tries to open it. Because the file has not been copied with the profile, it does not exist.....presenting the user with an error message.

On the blog of Jose Barreto I found a post which explains how to disable the Outlook integration. By entering a key in the registry, connecting Outlook to SharePoint is not possible anymore. This will definately solve the issue, but will also prevent user from using the Outlook integration. Something I do not like.

After some more Googleing I found the Office 2007 System Adminstrative Templates on the Microsoft site. When importing them into a Group Policy, you have the possibility to configure some settings for Outlook 2007. And then especially the two following settings:
User Configuration > Administrative Templates > Microsoft Office Outlook 2007 > Tools Account Settings SharePoint

  • Do not allow Sharepoint-Outlook integration
  • Do not roam users' SharePoint lists
The first setting will do the same as explained in the blog post mentioned earlier. But the second one will just prevent SharePoint lists from roaming along with the user and solving the issue!!

1 comment:

Aaron said...

Thanks for this great little write-up. Helped fix this problem at my organization!