Friday, July 03, 2009

[Citrix WISP] The Web Interface for SharePoint shows "No Resources"

[ISSUE]
I tried to install the Citrix Web Interface for SharePoint 2007 (WISP) on our SharePoint environment according to the installation manual supplied by Citrix.

After the installation and configuration, the WISP only showed "No Resources" instead of any applications.

[CAUSE]
According to this article is one of the features supposed to create an application in IIS in the web application where you activated that specific feature. Unfortunately it did not do that. We are using Windows 2008 and IIS7, so maybe that is the cause of this issue.

[SOLUTION]
To solve this issue, I created the application in IIS manually. Just take the following steps:
  • Browse to the C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\Citrix folder
  • There should be a folder with a GUID as its name, copy that name
  • Open IIS and browse to your web application
  • Create a new application and use the GUID as the name and the same application pool as the web application

The downside of this issue is that you need to perform this step on each of your web servers manually.

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