Thursday, November 06, 2008

[MOSS2007] Crawl issue after installation .NET Framework 3.5 SP1

[ISSUE]
When the .NET Framework 3.5 SP1 has been installed, it is possible that you get some Access Denied error messages when crawling your MOSS sites. If you're indexer is set to crawl itself, via the Central Admin setting, or manual hosts modification, you might be running into this issue. You will see a combination of errors in your event logs, ULS logs and crawl logs that match the following:

Crawl Log:Event Type: Warning
Event Source: Office Server Search
Event Category: Gatherer
Event ID: 2436
Date: 10/22/2008
Time: 10:02:55 AM
User: N/A
Computer: MOSS2007
Description:The start address <http://portal/> cannot be crawled.

Context: Application 'SharedServices1', Catalog 'Portal_Content'
Details:Access is denied. Check that the Default Content Access Account has access to this content, or add a crawl rule to crawl this content. (0x80041205)
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

ULS Logs: (verbose)10/22/2008 10:59:04.23 mssdmn.exe (0x1420) 0x151C Search Server Common MS Search Indexing 7hoo Verbose GetVirtualServerPolicy is about to call WS for virtual server, strVirtualServerUrl http://portal/10/22/2008 10:59:04.23 mssdmn.exe (0x1420) 0x151C Search Server Common PHSts 0 Monitorable ***** Couldn't retrieve server http://portal/ policy, hr = 80041205 - File:d:\office\source\search\search\gather\protocols\sts3\sts3util.cxx Line:548
10/22/2008 10:59:04.23 mssdmn.exe (0x1420) 0x151C Search Server Common PHSts 0 Monitorable ****** Server portal security initialization failed, hr = 80041205 - File:d:\office\source\search\search\gather\protocols\sts3\sts3util.cxx Line:317
10/22/2008 10:59:04.23 mssdmn.exe (0x1420) 0x151C Search Server Common PHSts 0 Monitorable CSTS3Accessor::InitURLType: Return error to caller, hr=80041205 - File:d:\office\source\search\search\gather\protocols\sts3\sts3acc.cxx Line:1542
10/22/2008 10:59:04.23 mssdmn.exe (0x1420) 0x151C Search Server Common PHSts 0 Monitorable CSTS3Accessor::InitURLType fails, Url http://portal/, hr=80041205 - File:d:\office\source\search\search\gather\protocols\sts3\sts3acc.cxx Line:184
10/22/2008 10:59:04.23 mssdmn.exe (0x1420) 0x151C Search Server Common PHSts 0 Monitorable CSTS3Accessor::Init fails, Url http://portal/, hr=80041205 - File:d:\office\source\search\search\gather\protocols\sts3\sts3handler.cxx Line:243
10/22/2008 10:59:04.23 mssdmn.exe (0x1420) 0x151C Search Server Common PHSts 0 Monitorable CSTS3Handler::CreateAccessorExB: Return error to caller, hr=80041205 - File:d:\office\source\search\search\gather\protocols\sts3\sts3handler.cxx Line:261

Security Logs:Logon Failure:
Reason: An error occurred during logon
User Name: mosscrawl
Domain: SPI
Logon Type: 3
Logon Process: Èù8
Authentication Package: NTLM
Workstation Name: MOSS2007
Status code: 0xC000006D
Substatus code: 0x0
Caller User Name: -
Caller Domain: -
Caller Logon ID: -
Caller Process ID: -
Transited Services: -
Source Network Address: XX.XX.XX.XX
Source Port: 1417

[SOLUTION]
Perform the steps mentioned in the KB article below to fix this issue:
http://support.microsoft.com/kb/896861
Source: Ron Grzywacz's Blog

1 comment:

Jeff said...

This was a big help. Thanks a lot for the work in finding the solution and posting the blog.